Privacy Policy
Sumanas Technologies Pvt. Ltd. (“Sumanas”, “we”, “our”, or “us”) values your privacy and is committed to maintaining the trust and confidence of every individual who visits our website or engages with our services. This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you interact with us, whether through our website, digital platforms, or communication channels. By continuing to use our services, you consent to the practices described in this policy.
1. Applicability and Scope
This policy applies to all individuals whose personal data is collected by Sumanas Technologies Pvt. Ltd., including but not limited to website visitors, prospective clients, business partners, service providers, and job applicants. It covers all online and offline channels through which personal information is collected, including our website, online forms, chat interactions, marketing tools, service engagements, and any other digital or physical communication mediums controlled by us.
2. Information We Collect
We may collect personal data that you provide directly to us, such as your name, email address, contact number, company name, job title, and any content or messages you submit through inquiry forms, chat systems, email communications, or during project discussions. Additionally, we may collect non-personal and technical data automatically through your interactions with our website. This includes your IP address, browser type, device identifier, location data, operating system, referring URLs, and browsing activity on our site.
This information is collected to enhance the user experience, improve our services, analyze trends, and maintain security. Cookies and third-party tools such as analytics scripts may be used to collect this data passively during your session
3. Purpose of Data Collection
We collect and process personal information for specific and lawful purposes. These include responding to your inquiries, providing quotations, engaging in project discussions, delivering requested services, facilitating communication, issuing invoices, and sending service-related updates. Additionally, we may use your data to enhance our website functionality, personalize your experience, conduct market analysis, or deliver relevant marketing communications if you have opted in to receive them.
The data collected allows us to understand user behavior, improve platform usability, maintain service reliability, and better align our offerings with client needs. Where necessary, your data is also used to comply with legal obligations and internal audit requirements.
4. Legal Basis for Processing
Although Sumanas Technologies Pvt. Ltd. is not governed under GDPR, we voluntarily follow privacy principles that support fairness, transparency, and accountability. Our legal basis for processing personal data is based on the necessity to fulfill contractual obligations, your consent where explicitly obtained, our legitimate interests in improving services and communication, and compliance with applicable laws and regulations.
5. Information Sharing and Disclosure
We do not sell, rent, or lease your personal data to third parties. Your information may be shared internally within Sumanas on a need-to-know basis to deliver our services efficiently. We may also share your data with trusted third-party vendors, consultants, and service providers who perform functions on our behalf, such as cloud hosting, analytics, payment processing, communication tools, or customer support. These partners are bound by contractual obligations and are required to maintain the confidentiality and security of the data.
In cases where legal, regulatory, or judicial authorities request access to specific data, we may disclose personal information to comply with such obligations. Disclosures may also be made to enforce our policies, address fraud, or ensure the protection of our legal rights, systems, or users.
6. Data Retention
We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this policy, to meet contractual obligations, or to comply with applicable legal, tax, or regulatory requirements. The duration of retention may vary based on the type of engagement and the nature of the data collected.
When personal data is no longer required, we securely delete or anonymize it to ensure that it cannot be linked back to an identifiable individual. In some cases, archived backups may retain anonymized or system-level data for continuity and recovery purposes.
7. Data Security Measures
Sumanas Technologies takes reasonable and appropriate administrative, technical, and physical measures to safeguard your data against accidental loss, unauthorized access, misuse, alteration, or disclosure. These measures include the use of secure servers, access control protocols, encryption technologies, firewall protection, and periodic vulnerability assessments.
Despite our best efforts, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, we urge users to also take precautions, such as avoiding sharing sensitive information through unencrypted channels and practicing strong password habits.
8. International Data Transfers
Our services and infrastructure are primarily based in India. However, certain tools, platforms, or service providers we rely on may process data outside India, such as in data centers located in the United States or Europe. In such cases, we ensure that appropriate safeguards are in place to protect your personal data, and data transfers are conducted only in accordance with applicable legal standards and contractual agreements.
9. Your Rights and Choices
As a user, you have the right to access, correct, or delete the personal data we hold about you. You may also object to certain types of processing or withdraw your consent where previously provided. If you no longer wish to receive marketing communications from us, you may unsubscribe through the link provided in such messages or contact us directly.
To exercise your rights or request clarification about your data, you may contact us at info@sumanastech.com. We will respond to all legitimate requests within a reasonable timeframe, subject to verification and any applicable legal obligations.
10. Use of Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance usability, understand visitor interactions, remember preferences, and optimize performance. These small text files are stored on your browser and enable us to analyze traffic patterns, determine session lengths, and deliver tailored content. You may choose to disable or clear cookies through your browser settings; however, this may affect certain functionality or user experience on our site.
For a more detailed explanation of how we use cookies, please refer to our Cookie Policy.
11. Third-Party Tools and Integrations
We may integrate with third-party platforms such as analytics services, live chat tools, video conferencing applications, CRM systems, or payment gateways. These third-party providers operate under their own privacy policies and terms of service. We encourage you to review their policies if you interact with any embedded or linked third-party features through our services.
Sumanas is not responsible for the privacy practices or data handling procedures of third-party platforms that are not under our control.
12. Children’s Privacy
Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that we have inadvertently received information from a child without verified parental consent, we will delete such data promptly.
13. Changes to this Privacy Policy
We may update or revise this Privacy Policy from time to time to reflect changes in our business processes, technology platforms, legal requirements, or service offerings. When we make material changes to this policy, we will post the updated version with a revised effective date on this page. We encourage you to periodically review this policy to stay informed about how we manage your data.
14. Contact Information
If you have any questions, feedback, concerns, or requests related to this Privacy Policy or the way we handle your personal data, please feel free to contact us at info@sumanastech.com. We are committed to addressing privacy-related concerns with transparency and accountability.
